Developing training material for one of the main French bank within a global change management program. The project lasted 18 months.
CONTEXT
Train all managers and employees: 9 000 end-users
The implementation of a new CRM involved new skills and behaviors towards their clients.
Dealing with complex technical content and bank regulation rules
MISSIONS
Design and develop e-learning modules (20 min. max.), mobile friendly.
Create workshops presentation material including videos (interviews, comic style videos)
Develop user guides using an application simulator solution editor
Design and develop a blended learning path with videos (interviews, movies, animated movies) and powerpoint presentations.
Create a motion design short video
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